Privacy
Privacy Policy
This Privacy Policy explains how margot by Hanh Nguyen collects, uses, and shares information when you visit our website or make a purchase.
What we collect
We collect information you provide directly (such as your name, email, shipping address, and payment details) and information collected automatically (such as device data, browser type, IP address, and pages viewed). We also use cookies and similar technologies to remember preferences and understand how the site is used.
How we use and share data
We use your information to fulfill orders, provide customer support, improve our store experience, and comply with legal obligations.
How we use your information
To process payments, fulfill orders, communicate about purchases, respond to inquiries, and improve our products and website.
Order and account communications
We may send transactional emails such as order confirmations, shipping updates, and important service messages. Marketing emails are sent only when you opt in, and you can unsubscribe at any time.
Cookies and analytics
We use cookies and similar technologies for essential site functions, performance measurement, and personalization. You can manage cookies through your browser settings; disabling some cookies may affect site functionality.
Service providers
We share information with trusted providers who help us run our store (for example, payment processing, shipping, analytics, and email delivery). They may access information only to perform services for us and must protect it.
Legal and safety
We may disclose information if required by law, to respond to lawful requests, or to protect our rights, customers, and the security of our services.
Business transfers
If our business is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will take reasonable steps to ensure continued protection of your data.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information. You can also opt out of marketing communications at any time. To make a request, contact us via the Contact page.
Data retention and security
We retain personal information only as long as needed for the purposes described in this policy (including order fulfillment, recordkeeping, and legal compliance). We use reasonable administrative, technical, and physical safeguards designed to protect your information; however, no method of transmission or storage is completely secure.
International visitors
If you access the site from outside the United States, your information may be processed in countries where we or our service providers operate. We take steps to help ensure appropriate protections are in place when transferring information across borders.
Children’s privacy
Our website is not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.
Updates to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised effective date.
